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What role can automation play in resort revenue strategy right now? Should I be turning it off? Or back on?

December 14, 2020 | Ask Duetto Team

Automation is critical right now. There are so many dynamic changes happening in the industry every day; changes in travel restrictions, in flight schedules and the ever-evolving consumer confidence, so resorts and casinos have to ensure that they never miss a beat. Technology and automation are a critical part of that.

On the flip side, properties need to ensure that their automation is working with them, not against them. If you do use a revenue management system, it's critical that you remain in control while still leveraging the power there.

In Duetto features like Autopilot Scheduler, Pricing Rules or Min/Max Bounds allow you to have the best of both worlds without having to choose between an ‘all on’ or an ‘all off’ automation configuration.

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This question was answered by:

Hannah Weller Barrise
Director of Hospitality Solutions, Americas

Hannah is the newest member of Duetto's team of Solutions Engineers and brings with her nearly 10 years of Revenue Management experience. Prior to joining Duetto Hannah held the role of VP of Revenue at London-based Ennismore where she focused on the US expansion of the innovative hotel brand The Hoxton. Hannah's hospitality career also includes the roles of Regional Director of Revenue at Hersha Hospitality Management and Area Director of Revenue at Denihan in New York City.

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